Shipping Policy

Last updated: June 2026

Thank you for shopping with Nour Blossom.

We are committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below.

Processing Time

All orders are processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

During periods of high demand, processing times may be slightly extended.

Shipping Areas

We currently ship throughout Morocco.

For international shipping requests, please contact us before placing your order.

Delivery Times

Estimated delivery times:

• Morocco: 3–5 business days

• Remote areas: 5–7 business days

Delivery times are estimates and may vary due to factors beyond our control, including weather conditions, transportation delays, or public holidays.

Shipping Fees

• Standard Delivery: Calculated at checkout

• Free Shipping on orders over 350 MAD

Shipping rates may vary depending on the destination and order value.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) within Morocco.

Please ensure that the delivery information provided is accurate and that someone is available to receive the package at the delivery address.

Order Tracking

Once your order has been shipped, you may receive tracking information when available through our shipping partner.

Failed Deliveries

If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or refusal of delivery, additional shipping charges may apply for reshipment.

Damaged or Lost Packages

If your package arrives damaged or if you believe it has been lost during transit, please contact us within 48 hours of delivery at:

Email: reclamation@nourblossom.com

Please include your order number and any relevant photos to help us resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: contact@nourblossom.com

Thank you for choosing Nour Blossom.