At Nour Blossom, each bag is carefully handmade with attention to detail.
Please review the information below before placing your order.

Order Processing Time

All Nour Blossom bags are handmade.

  • Standard orders: processed within 2 to 5 business days

  • Custom or personalized orders: processing time may vary depending on the request

Processing time refers to the preparation of your order before shipment and does not include delivery time.

Shipping Destinations

We offer shipping within Morocco and internationally.

Shipping availability, delivery times and fees depend on your location and will be calculated at checkout.

Estimated Delivery Times

Delivery times are estimated from the date of dispatch:

Morocco

  • Standard delivery: 2 to 5 business days

International

  • Express delivery: 2 to 6 business days

  • Standard international delivery: 5 to 10 business days

Please note that delivery times are estimates and may vary due to customs clearance, carrier delays or peak periods.

Shipping Costs

Shipping fees are calculated automatically at checkout based on:

  • Destination

  • Package weight and size

Original shipping fees are non-refundable.

Cash on Delivery (Morocco Only)

Cash on Delivery (COD) is available only for orders shipped within Morocco.

  • Payment is made in cash upon delivery

  • COD orders may require confirmation before shipment

  • This payment option is not available for international orders

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.
You can track your order at any time using the provided link.

Customs, Duties & Taxes (International Orders)

For international shipments, customs duties, taxes or import fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer.
Nour Blossom is not responsible for delays or additional fees caused by customs clearance.

Delays, Lost or Returned Packages

  • Nour Blossom is not responsible for delays caused by shipping carriers or customs

  • Please ensure your shipping address is accurate when placing your order

  • Orders returned due to incorrect or incomplete addresses may be reshipped at the customer’s expense

If your package appears delayed or lost, please contact us and we will do our best to assist you.

Need Assistance?

If you have any questions regarding shipping, feel free to contact us via our Contact page or by email at [your email address].